Refund policy

Return Policy

We want you to love your purchase. If you are not completely satisfied, eligible items may be returned within 14 days of delivery for a refund to the original form of payment.

Return Requirements

• Items must be unused, unopened, and in original packaging

• Proof of purchase is required

• Customer is responsible for return shipping costs

• No restocking fees apply

Final Sale Items

The following items are not eligible for return or exchange:

1. Discovery Sets

2. Sample Vials

3. Limited Edition or Seasonal Releases

4. Gift Cards

Refund Timing

Once your return is received and inspected, refunds are typically processed within 5–7 business days. Your bank or card issuer may require additional time to post the credit.

Damaged or Incorrect Items

If your order arrives damaged or you received the wrong item, please contact us within 48 hours and we will assist promptly.